Award Hardwood Floor Warranty


Your Award Floor is Guaranteed

1. The finish will not wear through
2. The surface will not stain from common household products

This limited warranty is made subject to the following conditions:

▪ The flooring must be used only indoors in residential areas and installed and used in accordance with our Professional Installation Guide or Carton Insert, and Floor Care Maintenance Guide (MLI 552).
▪ The surface wear must not have occurred as a result of incorrect maintenance or accidents such as damage caused by scratching, impact, or cutting.
▪ The surface stain must be the result of a common household item as noted in our Floor Care Maintenance Guide (MLI 552). Stains from other chemicals or industrial products do not apply.
▪ The surface wear must be readily visible (approximately 10% of the installed floor). Gloss reduction is not considered surface wear.

Award warrants its products are free from manufacturing defects in lamination, milling, and assembly for as long as you own it.

Award also warrants that its products will not buckle, cup, or warp when properly installed and normal humidity in the home (35-60%) is maintained according to Award's recommended procedures.

Should any of these defects occur, Award would repair or replace the defective product with the same product.

Wood is a natural product; variations in its grain pattern, color, and/or texture are normal and are not considered defects and no warranty shall apply to those. The warranty will not apply to the natural color changes, which occur in wood over time.

This warranty applies only to the original purchaser and installation site and is not transferable.

Award warranties do not cover indentations, scratches, or damages caused by negligence, exposure to extreme heat, dryness or water saturations, accidents, abuse, misuse, indentation from stiletto-style heels, or pets nails, stains as a result of chemical or industrial products, failure to follow all the manufacturer's specific written installation and maintenance instruction, insufficient protection, or improper alterations of the original manufactured product.

This writing is the complete and exclusive statement of the warranty and is in lieu of all other express and/or statutory warranties. Award assumes no liability for incidental or consequential damages. However, some states do not allow the exclusion or limitations of incidental or consequential damages, so this exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. The sole remedy provided herein is the repair or replacement of defective products.